Privacy Policy

● Last updated: July 2026

1. Who We Are

ToolzBuy ("we", "us") operates toolzbuy.com and app.toolzbuy.com, providing group buy access to premium software tools and a library of free AI tools. This policy explains how we handle personal information for visitors and members. For questions, contact [email protected].

2. Information We Collect

• Account details: name, email address, and phone/WhatsApp number when you register or contact support.
• Payment confirmations: transaction references from UPI, PayPal or Binance to activate your plan and process refunds. We do not store card numbers or banking passwords — payments are processed by the payment providers themselves.
• Usage & security logs: login times, IP address, device/browser type and tool-access events — used to enforce fair-use limits, prevent account sharing and VPN abuse, and keep the service reliable for all members.
• Support conversations: messages you send us on chat, WhatsApp, Telegram or email, so we can resolve your issues and honour refunds.

3. How We Use Information

• To create and manage your account, deliver tool access, and process payments and refunds.
• To provide 24/7 customer support and send essential service messages (access details, renewal reminders, status updates).
• To protect the platform — detecting sharing, fraud, abuse and violations of our Terms.
• To improve the website and tools, using aggregated, non-identifying statistics.
• Optionally, to send offers or new-tool announcements — you can opt out of promotional messages any time by telling support.

4. Cookies & Analytics

We use essential cookies to keep you logged in and remember preferences, and standard analytics cookies to understand which pages help visitors. You can block cookies in your browser; essential features like login may stop working. We do not run third-party ad-tracking networks on our pages.

5. Your Data Inside Third-Party Tools

Work you do inside tools (keyword lists, projects, documents, prompts) is handled through dedicated, isolated sessions — other members cannot see it. That work is also subject to each tool vendor's own privacy policy, which we encourage you to read. Payment providers (UPI apps, PayPal, Binance) likewise process your payment data under their own policies.

6. Sharing of Information

• We never sell or rent personal data.
• We share information only with service providers strictly needed to operate (e.g. hosting, payment processing), under confidentiality obligations.
• We may disclose information if required by law, court order or to protect our legal rights, members or the public.

7. Security

Data is transmitted over encrypted (HTTPS) connections, access to member records is restricted to the support team, and our access architecture avoids shared passwords entirely. No online service can guarantee absolute security, but we follow reasonable industry practices and act quickly on any report sent to [email protected].

8. Data Retention

Account and payment records are kept while your account is active and as required for accounting and legal obligations. Security logs are kept only as long as needed for abuse prevention. You may request deletion at any time (Section 9).

9. Your Rights

Email [email protected] from your registered address to: access a copy of your data, correct inaccurate details, delete your account and associated personal data (subject to legally required records), or withdraw from promotional messages. We respond within a reasonable time, normally a few business days.

10. Children

The service is intended for users aged 18+ (or minors supervised by a guardian who accepts our Terms). We do not knowingly collect data from children; if you believe a child has registered, contact us and we will remove the account.

11. Changes to This Policy

We may update this policy; the "Last updated" date reflects the current version and material changes will be announced on our Telegram channel or by email.

12. Contact

[email protected] · WhatsApp +91 73826 68269 · Contact page.